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Upgrading from Silver to Gold

To upgrade from Silver to Gold, you simply need to purchase the upgrade package from our website. Because our Silver and Gold Editions are separate editions, we need to manually generate a new Gold edition upon receiving your order and it can take up to 1 business day to process.

Once you have received your new Gold download and license key, you simply have to deactivate your Silver Edition and then:
Install and activate the Gold Edition via the normal instructions.

NOTE: We strongly recommend that you backup your database and wordpress installation and also do this first on a development server and test all your settings and results. Additionally, when doing this with a live raffle, this can create adverse effects if you change settings on that raffle. While the Gold and Silver use the same DB for the settings, the Gold has additional functionality that has more information so certain ticket information can get confused. We have tried to test for all circumstances, but the amount of customers who upgrade from Silver to Gold with a live raffle is very small and we cannot predict how everyone uses our plugin. We simply do not have enough real data to make sure everything will transition perfectly. If you have issues, open a support ticket and we will do our best to help you.

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