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The RTG has many different options. With several thousand raffle and giveaway websites over the years, we have learned a lot. Our intent is to build a bulletproof plugin. If there is a feature you do not see, please feel free to email us and we will see what we can do about adding that in a future release.
To access the configuration settings, click on the Raffle Ticket Generator menu from the top or side menu of the dashboard. This menu is only available in the Silver, Gold and Platinum Editions. The menus and options vary depending on which version you have and the features available. Our bronze version is completely different and is not designed to be a trial.
Many of the formats can be combined. When you are first starting out, we recommend you go through the options one at a time and do not use the ticket images to begin. Refer to our Getting Started Guide. Some functionality like successive numbers, will disable other options as they are incompatible.
NOTE: Once you sell tickets, you cannot simply change the ticket format, you have to clear the raffle settings and start over. This is by design as we have had too many customers randomly change settings in the middle of a raffle and causing duplicate tickets, or undesired results by not having backups, etc. So in version 4.5 we added this security measure.
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