Run a successful online raffle or lottery with
The Raffle Ticket Generator!

Yes, Silver, Gold and Platinum are limited only by server and site capabilities. We have many customers with millions of tickets.

The ticket numbers are generated upon a paid or completed order. If you use the Paypal Simple payment plugin, Paypal does not report back that the order has been paid for. So you need to go to the order, then in the upper right select, resend completed order email and that will generate the tickets and send them to the customer and add them in the order info on the woo commerce admin. To do this automatically, requires a payment module that reports back that the payment has been completed like Paypal Pro or Paypal advanced. There are plenty of Paypal payment plugins available.

When you purchase the Raffle Ticket Generator Online Raffle Plugin, you are granted a lifetime license for use on a single domain and single server, however updates and support are available only while you have a current subscription. You can transfer the license to a different domain and server via the control panel on https://online.wpraffle.com. You can use it as long as you want on the versions of WordPress that the plugin continues to work on. Updates are valid for as long as you have a current support license. Initial purchase includes 1 year of support and updates.  You are entitled to any new versions or updates during that time. You have the option to renew support and upgrades at a discounted rate.

A lifetime license does not include life updates. If you bought a version 4 years ago when WordPress 4.4 was the latest release and you did not renew support and updates, you may need to purchase an a new license to get a version of the plugin that is compatible with a newer version of WordPress. For example, in certain circumstances our 1.x and 2.x versions may not work on WordPress 4.9 and WooCommerce 3 due to a variety of security enhancements implemented in those versions.

Yes via the built in WooCommerce manual order capability and our streamlined quick manual order function.

We do not provide ANY support for any modifications to our plugin. Any support requests require that we reset our plugin back to the original code.
If you need special features or have specific requirements – please give our office a call during 8am to 5pm EST at 813-699-9325

If the raffle ticket images are not being displayed in the confirmation email and the backend, the problem is most likely that your hosting is not supporting the current gdlibrary function.

The first thing to check is to test if tickets are generated when you uncheck the ticket image in the raffle ticket options. Make sure that normal tickets are generated. If not, it is another issue and please contact support.

If ticket numbers are generated normally but not the images, then the problem is your gdlibrary.

We use gdlibrary to generate the images – https://en.wikipedia.org/wiki/GD_Graphics_Library

If you are responsible for your hosting, make sure that version 2.2.3 is installed and working properly. If you are on shared hosting, your host might not support gdlibrary or the version is an older version. We are known to work with the current version, but do not have enough info about older versions.

If your host does not support the current version of gdlibrary, there is nothing we can do about the issue and you need to use regular tickets.

Several people have asked which hosts support gdlibrary, unfortunately, we do not have enough information as many hosts have different versions on different servers.

For example. We have seen it work properly on some hostgator servers, but others do not. When we look at the different servers, they have various versions so there is not a lot of consistency on the same hosting providers.

We don’t offer a trial version, but we do have a 14 day refund policy, so you can buy with confidence.

Yes. Your license for support and updates will automatically renew after one year at a 50% discount, so you don’t lose access to security updates, added features, support and updates. You can easily disable the auto-renewal on your account page in the Billing section. You can continue to use the Raffle Ticket Generator plugin for the version of Wordpress and WooCommerce it was designed for in definitely.